Rad8 Terms and Conditions
Rad8 Ltd is a UK registered. We comply fully with UK law relating to mail order companies and the distance selling regulations. We want you to be totally happy with your purchase and our service and invite your comments if we fail in any way. Our terms and conditions do not affect your statutory rights.
Delivery times and Postage costs
Delivery times for the UK are normally 1-2 working days. Items normally posted the same day or the following working day. Please see our Shipping and Returns policy for full details.
Returns policy
We want you to be totally happy with your purchase, if not you can return it to ourselves for a refund or exchange. Please see our Shipping and Returns policy for full details.
Pricing and Payment
All prices are in sterling and include VAT at the standard rate (20%).
Credit card security
We use Stripe and Paypal to process your on-line orders, Stripe is one of the leading payment service providers allowing transactions to be processed securely through our website. Paypal is also a widely recognised secure payment portal. Your credit card details are not stored on any servers or computers.
Accuracy of website
We aim to keep all pictures and product descriptions up to date and as accurate as possible, however we have to rely on the manufacturers and suppliers to provide the correct information to ourselves. Rad8 do try and verify the quality of the information is correct but occasionally due to manufacturer's product development, changes to a product can occur. If any product we supply is different from the description given we will of course refund or replace.
Back Orders
We aim to keep all of the goods listed on our website physically in stock. We update our site daily, however, occasionally mistakes can happen. If we are out of stock of a product that you order, we will contact you by email or telephone within 24 hours and give you the opportunity to cancel, wait or have an alternative.
Offers, Coupons & Discounts
Offers cannot be applied retrospectively.
Privacy policy
All marketing email correspondence will contain a link to allow you to unsubscribe from future mailings.
Any information you enter into our website will only ever be used by us and our secure payment company for the purpose of fulfilling your order, or to send you relevant marketing information should you subscribe to it. Please rest assured that we will never sell your information to any third party.
If at any time you wish to be removed from our active databases, please contact us. You will be able to unsubscribe from our mailings at any time by clicking on the unsubscribe link at the bottom of all our email communications.
and Finally...
We operate as an ethical, customer focused business and make every effort to ensure a positive experience in dealing with our customers. We know that you have a choice, and appreciate that you chose us.
Delivery times and Postage costs
Delivery times for the UK are normally 1-2 working days. Items normally posted the same day or the following working day. Please see our Shipping and Returns policy for full details.
Returns policy
We want you to be totally happy with your purchase, if not you can return it to ourselves for a refund or exchange. Please see our Shipping and Returns policy for full details.
Pricing and Payment
All prices are in sterling and include VAT at the standard rate (20%).
Credit card security
We use Stripe and Paypal to process your on-line orders, Stripe is one of the leading payment service providers allowing transactions to be processed securely through our website. Paypal is also a widely recognised secure payment portal. Your credit card details are not stored on any servers or computers.
Accuracy of website
We aim to keep all pictures and product descriptions up to date and as accurate as possible, however we have to rely on the manufacturers and suppliers to provide the correct information to ourselves. Rad8 do try and verify the quality of the information is correct but occasionally due to manufacturer's product development, changes to a product can occur. If any product we supply is different from the description given we will of course refund or replace.
Back Orders
We aim to keep all of the goods listed on our website physically in stock. We update our site daily, however, occasionally mistakes can happen. If we are out of stock of a product that you order, we will contact you by email or telephone within 24 hours and give you the opportunity to cancel, wait or have an alternative.
Offers, Coupons & Discounts
Offers cannot be applied retrospectively.
Privacy policy
All marketing email correspondence will contain a link to allow you to unsubscribe from future mailings.
Any information you enter into our website will only ever be used by us and our secure payment company for the purpose of fulfilling your order, or to send you relevant marketing information should you subscribe to it. Please rest assured that we will never sell your information to any third party.
If at any time you wish to be removed from our active databases, please contact us. You will be able to unsubscribe from our mailings at any time by clicking on the unsubscribe link at the bottom of all our email communications.
and Finally...
We operate as an ethical, customer focused business and make every effort to ensure a positive experience in dealing with our customers. We know that you have a choice, and appreciate that you chose us.
|
Follow us on
|
|